2024-02-16 · MediaKonsumen
A published complaint concerning charges the consumer states were not clearly explained or itemised.
A reviewer reports being denied a refund because of penalty charges on an electricity bill, claimed as a late payment that arose after the tenant had already moved out.
Read the original ↗Reviewer reports unexpected penalties and inflated bills, including interest charged at a stated "2% per day".
Read the original ↗Reviewer reports being told the deposit would be kept unless they paid for a full five-month booking, despite wanting to switch rooms.
Read the original ↗