Owner relations criticised over water-bill refund verification
A property owner criticises Travelio’s owner-relations team as unprofessional in its handling of the verification of a water-bill refund.
Read the original ↗2024-03-16 · MediaKonsumen
Unit repairs charged to the owner despite not being the owner’s fault
A property owner reports being charged for repairs to a managed unit where, on the owner’s account, neither they nor the unit were at fault.
Related patterns
Similar records
Monthly tenancy provided without an owner-signed management agreement
A tenant reports that despite having paid, they were not given the rental management document (PSM) bearing the owner’s signature — leaving the tenancy without the documentation that would evidence its terms in a dispute.
Read the original ↗A property owner’s second published complaint
An owner publishes a second complaint about the management of multiple units — notable because it is a repeat filing: the first complaint did not resolve the matter.
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