I own a property Travelio manages. What are the risks?

Nine records in this archive were filed by landlords, not tenants, going back to 2019. Documented complaints include repair costs charged to owners for damage they say was not theirs, occupancy guarantees that went unmet, unverified water-bill refunds, a monthly tenancy handed over without an owner-signed management agreement, one owner who could not retrieve the keys to their own apartment after terminating the arrangement, and another who had to publish a second complaint because the first changed nothing. Owners hold leverage tenants do not: the inventory itself. A managed-rental platform that loses units loses its business, and that is the pressure point.